* THIS POSITION CAN BE REMOTE OR WORK OUT OF OUR HQ IN WEST BEND, WI *
Would friends and strangers describe you as an extrovert? Are you fluent with words and highly persuasive if you are passionate about something? Do you thrive in an organization that values your ability to build relationships in a fast-paced environment? Then this position is for you!
* Hours for this position are Monday-Friday from 8:00AM-4:30PM CST. *
The purpose of this position is to make sure that members receive unprecedented customer service and remind them of the amazing benefits they receive as a USCCA member. Member Loyalty Specialists do this by having great phone and email conversations using the AIDINC communication model. This is an outbound calling position to customers who have had an existing relationship.
Skills you’ll need to do this job effectively:
Worried about Training? Don't be! We provide a comprehensive, 8 week, PAID training so you will be knowledgeable and confident when engaging with our members. Training includes New Employee Orientation, product training, systems training, service and sales training, as well as training for earning your Property and Casualty Licenses.